Introduction
Welcome to Juliet Hotel (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website or use our services.
Information We Collect
We collect the following information when you use our website:
- Personal Information: When you make a reservation or subscribe to our services, we collect your name, surname, phone number, and email address.
- IP Address: We automatically collect your IP address when you visit our website.
- Website Analytics: We use Google Analytics to track and analyze website traffic. Google Analytics collects information about your use of our website, including your IP address.
Use of Information
We use the information we collect for the following purposes:
- To Provide Services: To process your reservations and provide the services you request.
- Communication: To communicate with you about your reservations, respond to inquiries, and send you updates and promotional materials, with your consent.
- Website Improvement: To improve our website, services, and customer experience based on the analytics data.
- Legal Obligations: To comply with legal obligations and protect our legal rights.
Sharing of Information
We may share your information with third parties in the following circumstances:
- Service Providers: We use third-party service providers, such as Mailchimp for email marketing, to process your information on our behalf. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of your information.
Your Rights
Under the laws of Botswana, you have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information under certain circumstances.
To exercise these rights, please contact us through our contact form on our website: Juliet Hotel Contact Form.
Cookies
We use cookies to enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our website. They help us to:
- Remember Your Preferences: So you don’t have to re-enter information each time you visit our site.
- Analyze Traffic: Understand how you use our website and improve our services through tools like Google Analytics.
By using our website, you consent to our use of cookies. You can disable cookies through your browser settings, but this may affect your ability to use certain features of our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date at the top of this page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Juliet Hotel
A2, Kang, Botswana
Phone: +267 651 7095
Juliet Hotel Contact Form
